ABOUT SHAWNEE CHRISTIAN HEALTH CENTER
The Shawnee Christian Healthcare Center (SCHC) seeks to transform the community by sharing the love of Christ in word and deed, to facilitate community development and holistic healthcare through the empowerment of the residents in the community.
Role of Clinical Support Assistant:
The Clinical Support Assistant is responsible for maintaining good and timely patient flow through the clinic; for maintaining safety standards using protective devices, hand washing, universal precautions and other infection control measures. This position prepares examination rooms for patients keeping the rooms neat, clean and appropriately stocked; cleans instruments and prepares them to be autoclaved, disposes of contaminated supplies, and sets up medical laboratory equipment as required. The Clinical Support Assistant informs providers of the clinical record of communication with patients concerning health matters, verbally and through EHR system and assists providers in maintaining accurate EHR records. This position assists providers in examining and treating patients by handing them instruments and materials or performing tasks as directed. Performs patient education in the clinic and community setting.
Responsibilities of Clinical Support Assistant:
- Escort patients to exam room and assist in determining medical problems.
- Greets patients in a courteous and friendly manner.
- Takes vital signs and assists in patient flow through the clinic.
- Vital signs: blood pressure, temperature, height, weight and BMI.
- Helps perform Comprehensive Health Assessment: documents immunizations, family/social/cultural characteristics, communication needs, patient/family/medical/mental health/surgical history, advanced care planning, behaviors affecting health, depression screening.
- Attends required meetings and participates in committees as requested.
- Participates in Plan-Do-Study-Act cycles to improve performance on targeted metrics including but not limited to colorectal cancer screening, depressions screening, diabetes programs etc.
- Prepares exam rooms and instruments for examination and testing.
- Ensures that lab reports, x-rays, and other information are in patient charts.
- Filing, faxing and obtaining paperwork for patient care.
- Issues outpatient materials. Assists in application and patient instruction.
- Fax prescription requests and call in medication for patients.
- Explain patient results and educate on preventative care and medications.
- Fax summary and follow-up forms for refugee patients and give referral information to referral clerk as indicated.
- Attends required meetings, in-services and daily huddles.
- Maintains patient confidentiality.
- Assist with community outreach efforts
- Establish and maintain effective working relationships with patients, medical staff and the public.
*CPR/BLS certification required.
The above description is 50% of the LTN program.
On average, LTN interns spend 25-30 hours per week at their internship, 15 hours per week serving their neighborhood and 15 hours per week on personal growth and development. To understand the LTN program, we recommend you view our program page.